returns

if you are not totally happy with your purchase for any reason you can return them to sula within 14 days of the dispatch date, and we will offer you an exchange or refund your money.

we can only accept unworn items that have all their original labels and tags still attached.

please fill out the online returns form here.

We recommend that you return your item/s by recorded or special delivery and gain a proof of postage.

Sula cannot accept liability for goods lost or damaged in transit.

please note that return postage will not be refunded, unless the item is faulty.

although we do our best to maintain continuity in colour, slight variations in fabric colours may occur. This is a mark of its unique, handmade quality, and in no way constitutes a defect.

your statutory rights are not affected.

  • if you’re returning an item from within the UK, you can send it to us using any method you prefer. Please use our UK returns address below.
  • if you’re returning from the USA, please use our USA address to save on postage costs. Make sure to send us proof of postage for us to process your refund.
  • if you’re shipping a return from anywhere else in the world, you can use any method you prefer. Please send it to our UK returns address below. For advice on the best shipping options, feel free to email us.

returns address

uk address:

Unit c, 132-134 Albion St,
Southwick, Brighton,
BN42 4DP,
West Sussex,
United Kingdom.

usa address:

sula clothing ltd.
c/o hyjakk,
4186 chowen ave n,
minneapolis,
mn 55422.

delivery uk

sula offers free delivery within the uk and northern ireland for orders over £100. please choose carefully as you are responsible for returning unwanted items within 10 days of receiving them. please don’t hesitate to email or live chat with us and we will answer any questions you might have about any product.

delivery usa

Sula offers free express delivery to the USA on orders over £200, which will take between 1 and 2 days to arrive.

Please choose carefully as you are responsible for returning unwanted items to an address within the USA and within 10 days of receipt of your items. please don’t hesitate to email or live chat with us and we will answer any questions you might have about any product.

delivery eu and australia

sula offers free express delivery to all eu counties and australia on orders over £200, which will take between 1 and 3  days to arrive. Please choose carefully as you are responsible for returning unwanted items within 10 days of receiving your item. please don’t hesitate to email or live chat with us and we will answer any questions you might have about any product. 

 

delivery to the whole world

sula offers free express delivery all over the world on orders over £200 which will take between 1 and 3 days. you are responsible for any inbound duties incurred. you will also be responsible for returning unwanted items within 14 days of receipt of your item so please choose carefully.

please don’t hesitate to email or live chat with us and we will answer any questions you might have about any product.